Accessibility Statement

Flitura is committed to digital accessibility for people with disabilities. We want everyone to search and book travel independently.

Conformance Status

We target WCAG 2.1 Level AA conformance. Our platform is partially conformant: core booking flows support keyboard navigation, visible focus states, and semantic headings, while some legacy components and third-party embeds are still being remediated.

Measures We Take

• Regular accessibility audits and automated testing in CI.
• Design system components with color contrast and touch target guidelines.
• Alternative text for meaningful images and aria labels for interactive controls.
• Support for screen readers on search, checkout, and account pages.
• Staff training on accessible customer support practices.

Known Limitations

• Some airline seat maps are provided by carriers and may not be fully accessible.
• PDF attachments from partners may not be tagged for screen readers.
• Live chat widgets may require additional keyboard shortcuts on certain browsers.

Feedback and Assistance

If you encounter a barrier or need help completing a booking, contact us at accessibility@flitura.com or call +1 (888) 469-8889. We aim to respond within two business days and provide reasonable accommodations at no extra charge.