What to do when your flight is delayed or canceled
# What to do when your flight is delayed or canceled
Airline schedule changes happen. Your first step is to check your confirmation email for the latest status and contact Flitura support with your PNR.
## Involuntary changes
If the airline cancels or makes a major schedule change, you are typically entitled to a full refund or free rebooking.
## At the airport
Arrive early, monitor gate announcements, and save receipts for meals or hotels if the carrier approves expense reimbursement.
## Flitura support
Our team can coordinate with the airline on your behalf 24/7 when you have an active booking.
High-traffic routes: New York to London · Chicago to Atlanta · Miami to New York